Child Privacy Terms

At PrimaryLeap, we are committed to protecting the privacy of children who use our services. This Child Privacy Terms page outlines our practices regarding the collection, use, and disclosure of personal information from children under the age of 13. We comply with the Children's Online Privacy Protection Act (COPPA) and the UK Children's Code to ensure the safety and privacy of our young users.

Information We Collect

• Personal Information:
  • From Children: We collect limited personal information from children under 13, such as their first name, last name, and birthdate, to create an account and personalise their learning experience.
  • From Parents: Additional information may be collected from parents, including email addresses and payment information, to facilitate account management and billing.
• Usage Data:
  • We collect data on how children use our platform, including the activities they engage in, their progress, and their interactions with content. This helps us improve our services and provide a better learning experience.

How We Use Information

• Educational Purposes:
  • Personalisation: We use the collected information to customise the educational content and activities to suit each child's learning needs.
  • Progress Tracking: Parents, teachers, and schools can track the progress of their children to support their educational development.
• Communication:
  • Parental Communication: We use parents' email addresses to communicate important information about their child's account, including updates, notifications, and billing information.
  • Service Improvements: Usage data helps us understand how our services are used and identify areas for improvement.

Parental Consent

• Obtaining Consent: We require verifiable parental consent before collecting, using, or disclosing personal information from children under 13. Parents can provide consent during the account setup process.
• Rights to Review and Delete Information: Parents have the right to review their child's personal information, request its deletion, and withdraw their consent at any time. To do so, they can contact us at [email protected].

Data Sharing and Disclosure

• Third-Party Services:
  • Service Providers: We may share personal information with third-party service providers who assist us in operating our platform, such as hosting services, payment processors, and analytics providers. These providers are bound by confidentiality agreements and are only permitted to use the information to provide services to us.
  • Legal Compliance: We may disclose personal information if required by law or to protect the safety and security of our users and our platform.

Data Security

• Encryption and Security Measures: We implement robust security measures, including encryption and secure servers, to protect personal information from unauthorized access, disclosure, alteration, or destruction.
• Data Retention: We retain personal information only as long as necessary to fulfil the purposes outlined in this policy, or as required by law.

International Data Transfers

Personal information collected from children in the UK and the European Union is transferred to and processed in countries outside of the UK and EU. We ensure that these transfers comply with applicable data protection laws and that appropriate safeguards are in place.

Changes to This Policy

• Updates: We may update this Child Privacy Terms policy periodically to reflect changes in our practices or applicable laws. We will notify parents of any significant changes via email or through our platform.
• Effective Date: This policy is effective as of 1st of May 2024.

Contact Information

For any questions or concerns regarding our Child Privacy Terms, please contact us at:

PrimaryLeap.co.uk

[email protected]

Primary Leap Limited
167-169 Great Portland Street, 5th floor
London, W1W 5PF

By using PrimaryLeap, you agree to these Child Privacy Terms. We are committed to safeguarding the privacy and security of children’s personal information and providing a safe and enriching educational experience.