Terms of Service

Welcome to PrimaryLeap! By accessing or using our services, you agree to comply with and be bound by the following terms and conditions. Please review them carefully.

1. Definitions

• PrimaryLeap: Refers to our website and services offered at www.primaryleap.co.uk.
• User: Any individual or entity using our services, including parents, tutors, teachers, and schools.
• Content: Includes worksheets, interactive activities, lessons, courses, and any other materials provided through our platform.

2. Account Types and Plans

Parents:

• Sign-Up: Ideal for individual families managing their children’s education.
• Free Account: Limited to 10 resources per student each month.
• Paid Account: Unlimited access to all resources and additional features.

Tutors and Teachers:

• Sign-Up: Perfect for managing multiple students.
• Free Account: Limited to 10 resources per student each month.
• Paid Account: Unlimited access to all resources, and enhanced management features.

Schools:

• Sign-Up: Designed for educational institutions with extensive management needs.
• Free Account: Manage up to 600 students, each limited to 10 resources per month.
• Paid Account: Unlimited resources per student, additional management tools.

3. Subscription Plans

• Plan Types: Worksheets Only or Worksheets and Interactive.
• Billing Options: Monthly or yearly, with savings on yearly plans.
• Cancellation: Subscriptions can be cancelled at any time by emailing support or via the Subscription and Billing page.
• Upgrade/Downgrade: Manage subscription changes through the Subscription and Billing page.

4. Use of Content

• Personal Use: Content is provided for personal, educational use only.
• Restrictions: Users may not redistribute, sell, or use content for commercial purposes without explicit permission from PrimaryLeap.

5. User Conduct

• Prohibited Activities: Users must not engage in any activities that violate local, national, or international laws, or that infringe upon the rights of others.
• Account Security: Users are responsible for maintaining the confidentiality of their account information.

6. Privacy and Data Protection

• GDPR Compliance: We adhere to GDPR standards for data protection.
• Data Security: All data is stored securely with robust encryption methods to protect against unauthorized access, data breaches, and other security threats.

7. Payment Processing

• Processors: Payments are processed through Stripe and PayPal.
• Security: Both Stripe and PayPal use advanced security protocols to ensure the safety of your payment information.

8. Intellectual Property Rights

• Ownership: All content provided by PrimaryLeap is the intellectual property of PrimaryLeap. Users are granted a limited, non-exclusive, non-transferable license to use the content for personal educational purposes.

9. User-Generated Content

• Responsibility: Users are responsible for any content they upload or share on the platform. PrimaryLeap reserves the right to remove any content that violates these terms or is deemed inappropriate.

10. Third-Party Links

• Disclaimer: Our platform may contain links to third-party websites. PrimaryLeap is not responsible for the content or services provided by these third-party sites and recommends users review their terms and conditions.

11. Indemnification

• User Agreement: Users agree to indemnify and hold PrimaryLeap harmless from any claims, damages, or expenses arising from their use of the service.

12. Modifications to Service

• Changes: PrimaryLeap reserves the right to modify or discontinue any part of our services at any time.
• Notification: Users will be notified of significant changes via email or through our website.

13. Termination

• User Termination: Users may terminate their account at any time by contacting support.
• PrimaryLeap Termination: We reserve the right to suspend or terminate accounts that violate our terms of service.

14. Limitation of Liability

• Disclaimer: PrimaryLeap is not liable for any indirect, incidental, or consequential damages arising from the use of our services.
• Maximum Liability: Our maximum liability is limited to the amount paid by the user for the service.

15. Governing Law

• Jurisdiction: These terms are governed by the laws of the United Kingdom.
• Dispute Resolution: Any disputes arising from these terms will be resolved in the courts of the United Kingdom.

16. Severability

• Effect of Invalidity: If any part of these terms is found to be unenforceable, the remaining sections will still be in effect.

17. Entire Agreement

• Complete Agreement: These terms constitute the entire agreement between the user and PrimaryLeap regarding the use of the service.

18. Child Privacy Terms

• Compliance: We comply with the Children’s Online Privacy Protection Act (COPPA) and GDPR in protecting children's privacy.
• Parental Consent: For children under 13, parental consent is required to create an account and use our services.
• Data Handling: Personal information collected from children is used solely for educational purposes and is not shared with third parties without explicit consent.

19. Cookies Policy

• Usage: Our website uses cookies to improve user experience, analyse site traffic, and personalise content.
• Types of Cookies: We use essential cookies for site functionality, performance cookies to understand usage, and advertising cookies to provide relevant ads.
• Consent: By using our site, you consent to our use of cookies in accordance with our Cookies Policy.

20. Premium Features Terms

• Access: Premium features are available to users with paid subscriptions, providing additional tools and resources beyond the free account offerings.
• Features Included: Unlimited access to worksheets and interactive activities, personalised learning paths, and advanced progress tracking.
• Cancellation: Premium subscriptions can be cancelled at any time, with access to premium features continuing until the end of the current billing cycle.

21. Contact Information

For any questions or concerns regarding these terms, please contact us at:

PrimaryLeap.co.uk

[email protected]

Primary Leap Limited
167-169 Great Portland Street, 5th floor
London, W1W 5PF

22. Updates to Terms

• Revisions: These terms may be updated periodically. Users are encouraged to review these terms regularly to stay informed of any changes.
• Effective Date: These terms are effective as of 1st of May 2024.

By using PrimaryLeap, you agree to these terms of service. Thank you for choosing PrimaryLeap to support your educational journey!