FAQ

How can I put my subscription on hold or delay a payment?

PrimaryLeap does not offer the option to put subscriptions on hold or delay payments. Managing Your Subscription: Cancellation and Pausing
What is the difference between a free and paid parent account on PrimaryLeap?

Free accounts have limited access, while paid accounts offer unlimited resources and features. Overview of Billing: Subscriptions and Free Accounts
What is included in the premium content, and how can my child access it?

Premium content includes additional activities and resources. Ensure you have a paid subscription to access it. Premium Features Terms and Conditions

How can I sign up for a paid PrimaryLeap parent account?

Go to our pricing page, choose your plan, and follow the prompts to provide payment information. Signing Up for a Paid Account
What are the different subscription plans available and which one is best for my needs?

We offer monthly and annual plans, with options for worksheets only or worksheets and interactive activities. Overview of Billing: Subscriptions and Free Accounts
What is the PrimaryLeap levels system, and how does it work?

Our levels system categorises content by difficulty, helping track academic progress. Interactive Features

What types of assessments are available, and when should I use them with my child?

PrimaryLeap does not currently offer assessment tests, but they will be introduced towards the end of 2024.
Is PrimaryLeap aligned with the national curriculum?

Yes, PrimaryLeap aligns with the national curriculum, covering key topics and skills.
How do I assign assessments to my child on PrimaryLeap?

PrimaryLeap does not currently offer assessment tests. Assigning Activities

Can I customise the difficulty level of assigned worksheets and activities for my child?

Activities and worksheets are available in three difficulty levels. Interactive Features
How do I assign specific activities to my child on PrimaryLeap?

Go to the "Activities" section, select your child, browse available activities, and click "Assign." Schedules and Assignments
How can I track my child's progress and performance on PrimaryLeap?

Check the "Progress Reports" section for detailed performance reports, including scores and activity completion. Understanding Worksheet Progress Reports