Category: Technical Help

Interactive: Understanding Missions and Completion Blocks

At PrimaryLeap, our interactive learning platform is designed to engage and motivate students by breaking down educational content into manageable and structured segments known as missions and completion blocks. This article provides a detailed understanding of these features and how they contribute to an effective learning process.What are Missions?Missions in...

Troubleshooting: Issues with Downloading Worksheets

Are you experiencing difficulty downloading worksheets from PrimaryLeap? Here are some common issues and solutions to help you efficiently manage and download our educational resources.Common Download Issues and SolutionsReached Resource LimitFor Free Accounts: If you have a free account, you are limited to 10 resources per month. If you've reached...

Unblocking Subjects for Students

Occasionally, students may find that a subject on their interactive dashboard is locked, preventing access to lessons and exercises. This article explains why subjects might be locked and provides steps for educators and administrators to resolve these issues effectively.Understanding Why Subjects Are LockedSubjects can appear locked on a student’s dashboard...

Interactive: Changing Missions or Courses

At PrimaryLeap, we understand that flexibility in education is crucial for catering to the diverse learning needs of students. This article provides guidance on how to navigate and adjust missions or courses within a student's interactive schedule, ensuring a tailored and effective learning experience.Overview of Missions and CoursesMissions: A mission...

Interactive Issues: Resolving Empty Student Schedules

An empty schedule in your student’s interactive dashboard can be a concerning issue, but it is often easily resolved. Here are the most common causes for empty student schedules on PrimaryLeap and how you can address them effectively.Common Causes and Solutions for Empty SchedulesAuto-scheduling is DisabledProblem: If auto-scheduling is turned...

Forgot Your Password?

Whether you're a parent, tutor, or student, resetting your password on PrimaryLeap is a straightforward process. Here’s how to regain access to your account if you’ve forgotten your password.For Parents or TutorsNavigate to the Login Page:Click the ‘Login’ button on our home page.Select Account Type:Choose your account type (parent or...

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