Category: Billing and payments

Overview of Billing: Subscriptions and Free Accounts

PrimaryLeap offers flexible billing options to cater to the diverse needs of parents, tutors, teachers, and schools. This guide provides an overview of our subscription plans, free account limitations, and the process for managing your account, including upgrades, downgrades, and cancellations.Customer Types and Plan OptionsCustomer Types:Parents: Ideal for individual families...

Managing Your Subscription: Cancellation and Pausing

PrimaryLeap offers flexible options for managing your subscription to ensure it aligns with your needs. This guide provides detailed instructions on how to cancel or pause your subscription, ensuring a seamless process for managing your account.Cancelling Your SubscriptionUnderstanding the Cancellation Process:Cancelling your subscription will stop any future payments and end...

Billing Queries: Invoices, Upgrades, and Downgrades

PrimaryLeap provides transparent and flexible billing options to cater to the needs of our users. This guide explains how to access invoices and payment history, and how to upgrade or downgrade your subscription.Accessing Invoices and Payment HistoryNavigating to the Subscription and Billing Page:Log into your PrimaryLeap account.Click on the profile...

Security and Data Storage in Payment Processing

At PrimaryLeap, we prioritize the security and privacy of your personal and payment information. This guide outlines our commitment to data security, compliance with GDPR standards, and the trusted payment processors we use to ensure your transactions are safe and secure.GDPR Compliance and Data SecurityGDPR Standards:We are committed to complying...

Menu Title