Category: Billing and payments

How do I cancel my subscription as a parent?

If you wish to cancel your subscription, please send a cancellation request email to our friendly team at [email protected] and include the following information:email address used to sign up to the platformyour user id which can be found in the “my account” section when you log inOnce your cancellation request...

How do I cancel my subscription as an educator or school?

How much do individual subjects cost?

All subjects are included in a premium subscription. We believe in helping nurture a well-rounded education and therefore do not sell individual subjects.

Can I take a payment holiday?

This is something we currently don’t offer, but if you are finding payments hard, please get in touch with the team at [email protected] and we will see how we can help.

Can I have an invoice?

Yes, you can request an invoice by emailing the team at [email protected] with your account details and we will get one issued to you as quickly as we can.

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