Category: Teacher account

How can I change my student’s year group/age?

To change your student’s year group/age, log in to your parent or educator account, and go to → My Account → My Students. You will see an ACTIONS button next to your student. Click on ACTIONS, then click Edit.A pop up will appear where you can update your student’s age group. Select your student’s...

What are the different pricing plan options for educators and schools?

You have the option to choose a monthly, annual, or two-year subscription. The other choice you need to make is how many students you wish to have on your account. Our tutor accounts allow you to have up to 50 active students. Our school accounts allow you to have up...

How can I view my student’s progress?

You can view a student’s progress by logging in to your account (as a parent or an educator) and going to your dashboard. You can then click on VIEW PROGRESS REPORT to see how your student is performing at any given time.

How do I cancel my subscription as an educator or school?

If you wish to cancel your subscription, please send a cancellation request email to our friendly team at [email protected] and include the following information:email address used to sign up to the platformyour user id which can be found in the “my account” section when you log inOnce your cancellation request...

How do I set up an account?

Setting up an account with PrimaryLeap is easy. First, choose the type of account you need. Parent memberships offer individual accounts for 1 child or family accounts for up to 6 children. Educator and school memberships allow larger volumes of students. Click the Sign Up button on the homepage and...

How can I find my account details?

Log in to your account and click on My Account in the top right corner of the screen. Here you will find your account ID and payment settings.

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